RETURN&REFUND POLICY

RETURN POLICY:

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us within 7 days of the delivery for a refund, store credit, or exchange.

Nireeka reserves the right to change these terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on this website immediately.

RETURN PROCESS:

To return an item, place the item securely in its original packaging or an identical package as the original, and mail your return to an address provided to you after creating a new ticket.

After receiving your return and inspecting the condition of your item, we will process your return. Generally, 100% of payments are refunded. However, the shipping cost of returning the packages to our nearest warehouse or dealership is on customers and will be deducted from the original payment. If any damage is found on the frame or any of the parts, additional fees may also be subtracted from your original payment. Please allow at least 10 days from the receipt of your item to process your return.

REFUNDS:

All Nireeka direct sales (Nireeka.com Website) are eligible for a full refund within 7 days of purchase. Please note that all sales are final after the given period, and the company does not offer any money-back guarantees.

Refunds will be issued based on the payment method used to place the order and may take up to 2-3 business days to process all Credit Cards.

For all Crowdfunding Campaigns, we can only offer a 75% refund of the contributed amount (This is due to the deducted crowdfunding platforms fees).

Approved Crowdfunding refunds will be issued via various Payment Methods depending on each country (Transfer Fees apply).

Please note that we do not accept refunds if:

- Refund requests are sent after 7 days

- Orders proceed to the manufacturing stage

- Orders are registered with a custom frame color

In case you consider refunding your item after 7 days of purchase, you may proceed with a return once the item is delivered.

EXCEPTIONS:

For defective or damaged products, please create a

new ticket

to arrange a refund or exchange.

QUESTIONS:

If you have any questions concerning our Return & Refunds Policy, please create a

new ticket